Vet practices across the UK have been able to stay open during the pandemic, but the services they are able to offer will vary depending on local restrictions. We as an animal ambulance have working through this pandemic with restrictions also in place to keep pet owners and ourselves safe.

In line with governments’ strong ‘stay at home’ message, veterinary practices are remaining open to focus on providing services which are essential for animal health and welfare or public health, including to relieve pain and suffering.

Wherever you are based, please always call your veterinary practice first to arrange the best approach to meet your pet’s needs at this time. As with all aspects of life during the Covid-19 pandemic, you should follow social distancing measures when interacting with your veterinary surgery. This may mean you need to wait in the car and allow your vet to assess your pet alone. Your veterinary surgery will be able to offer you advice on the social distancing measures they have put in place, similar procedures will apply when calling for a pet ambulance, unfortunately due to the space in the vehicle, the equipment and social distancing, pet owners would not be permitted to travel in the ambulance to the vets with their pet, we would act on the behalf of the pet owners, make an assessment of the sick or injured animal, take any details the pet owner feels is relevant and pass on those details to the vet on arrival. Few vet practices are not allowing anyone into their surgeries at this current time, so once your pet has been assessed they would contact the pet owner via phone with their diagnoses and treatment plan.

As a high majority of pet owners have been self isolating and have not left their home in many months, with this protocol in place it has allowed us to help many pets, get them the help, treatment and medication that they have needed, to prevent prolonged suffering.

We kindly ask when booking K9 Animal Ambulance, on arrival that you wear a mask (unless exempt for medical reasons) and that you please keep social distancing in mind whilst we are present. although we have been vaccinated we will be wearing ppe at all times, to keep you, your family and ourselves safe as possible.

Stay Safe and keep well.